In the fall of 2006 I met Cheryl Gundry, owner of Healthcare Data Management, and little did I know this chance meeting would be the start of an amazing business relationship. I was instantly impressed with her billing expertise and was confident that she would be able to help my business become as financially successful and secure as it is today.
I had been working with a billing company which did not have our company’s best interest and was concerned about the enormous amount of money we were losing due to adjustments (write-offs) and a poor understanding of medical billing, as well as a lack of interest in the needs of our growing practice.
Cheryl and her team immediately removed the potential stress and strife associated with billing which allows us to focus on patient care. Health Data Management goes above and beyond the “call of duty” and I could not even imagine trying to run our business without their daily assistance.
The economy and insurance carrier protocols continue to change daily and Cheryl and her team manage to keep us up to date and compliant so that “our bottom line” is not negatively impacted. Cheryl is tenacious; she goes after what is rightfully ours and doesn’t “give up” when the going gets tough. Her staff is knowledgeable and make themselves available to answer any questions we may have. They are always just a phone call or email away.
In the eleven years I have been with HDM we have seen a significant increase in our collection rate despite the challenges of the health care industry. Her team is professional and committed to providing excellent service. Making the change to Healthcare Data Management was one of the best business decisions I’ve made and I couldn’t be happier to work with them.
Sheri Hamersley, MD, FACOG
Cheryl and her team are fantastic. I was referred to HDM by another physician who spoke glowingly about them, and I am very thankful I took her good advice. I opened my practice in June 2015, and from the beginning, HDM has been instrumental in helping our practice succeed. HDM is a local, woman-owned business and it is easy to connect with them by phone, email, or in person. They are experienced, professional, and are always helpful and responsive to our staff and patients alike. Although we do technically outsource our billing to them, HDM feels like a part of our own office, and we are truly thankful to partner with them.
Rachel Schreiber, MD, FAAAAI
Allergy & Asthma
Five years ago my company was in dire straights. Through a sequence of unforeseen events my billing (done internally) was in disarray and our 7 provider group was not only not able to adequately bill but getting further behind. We were generating more bills than we could adequately submit and collect.
I decided to outsource and interviewed several companies, knowing that choosing the wrong company could waste another year or two. Cheryl Gundry of HDM was the first interview. I was immediately impressed by her depth of knowledge. By this time I’d taught myself the detailed process of medical billing and I threw at her every detail I knew. She was intimately familiar with all of it.
My only reservation about hiring HDM was that they were the first interview! After several others, however, it was clear that Cheryl and HDM were a cut above the rest (and not nearly the most expensive).
Five years later our billing is in great shape, I do not worry a bit whether it is done correctly. I can focus on the myriad other details of running a busy group office. My only regret is that I did not find her two years earlier.
Cheryl responds promptly to our ever changing needs and has my entire trust.
D. Alexander Rocha, MD
When starting a new medical practice, the billing and collections are two of the most crucial aspects as that is how the bills get paid. After luckily stumbling onto HDM, I knew they were the right people for the job. They were highly recommended and are professional, courteous, ethical, and reasonably priced. The owner, Cheryl Gundry, is more than accessible and takes a personal interst in her clients. She is interested in innovation and helping me build my business into the best it could possibly be and collecting all that is due to us. It has been a pleasure having HDM as part of our team/family and we lok forward to many more years together.
Richard Broth, MD, FACOG
It is with pleasure that we offer this testimonial of recommendation for the services provided by HDM (Healthcare Data Management). Like others, who have previously sought the services of a medical billing company (other than HDM), only to find out that they did not have the knowledge or capacity to execute and deliver, HDM has been a winner! If you are in the market for an extremely competent billing company, with a knowledgeable and friendly staff that quickly addresses any account questions or concerns, look no further than HDM!
Anesthesia Solutions, LLC
Director of Management and Operations